Flavor Pump (“Flavor Pump,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flavorpump.club, purchase our products, or interact with us online.
By accessing or using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party providers; we do not store full card details)
- Any information you submit through forms, emails, or surveys
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and interactions on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about orders, updates, and promotions
- Send marketing emails or SMS (you can opt out anytime)
- Improve our website, products, and customer experience
- Analyze usage trends and marketing performance
- Prevent fraud and ensure site security
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember preferences
- Analyze site traffic and performance
- Support advertising and retargeting campaigns
You can control cookies through your browser settings.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Payment processors (e.g., Shopify Payments, Stripe, PayPal)
- Fulfillment and shipping providers
- Email and SMS platforms (e.g., Klaviyo)
- Analytics and advertising partners (e.g., Google Analytics, Meta)
- Legal or regulatory authorities if required by law
- All partners are required to protect your information.
5. Marketing Communications
If you opt in, we may send promotional emails or SMS messages.
You can unsubscribe at any time by:
- Clicking “unsubscribe” in emails
- Replying STOP to SMS messages
Transactional messages (order confirmations, shipping updates) will still be sent as required.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
- Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- California Residents (CCPA)
- California residents may request:
- Disclosure of data collected and shared
- Deletion of personal information
- Requests can be made by contacting us using the information below.
8. Children’s Privacy
Flavor Pump does not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Flavor Pump
Email: info@flavorpump.club
Website: https://flavorpump.club